THINK! Raising a support ticket costs your business money.
Before you raise a request for support, have you:
Asked a colleague if they know the answer?
Checked the Help Centre for a related support article?
Checked your email for recent information provided?
Getting the answer this way will help to keep costs down.
Other resources:
Microsoft Learn: https://learn.microsoft.com/en-gb/
Microsoft Dynamics 365 Community: https://community.dynamics.com/